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Avatar won't work
April 30, 2011
3:40 pm
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edmundTHEcat
California for now, but Missouri is home.
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April 30, 2011
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Dear Admin,

I made an avatar that was 50 pixels wide (as the upload page says is the width limit) and it is only about 30kb (which is tiny) and it continually tells me my image is too big when I try to upload it. I even made it smaller (although no one could have really seen it it is was so small), and it STILL says it is too big. What's going on?

April 30, 2011
3:56 pm
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edmundTHEcat
California for now, but Missouri is home.
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April 30, 2011
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I decided to take the EXACT SAME picture and without changing the dimensions or size or anything I saved it as a .png instead of a .jpg and now it's working. But, the upload page does claim to allow .jpg, so I don't know what's going on.

But as you can see, I now have an avatar.

May 2, 2011
11:44 am
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ShiningLight
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February 9, 2011
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edmundTHEcat said:

Dear Admin,

I made an avatar that was 50 pixels wide (as the upload page says is the width limit) and it is only about 30kb (which is tiny) and it continually tells me my image is too big when I try to upload it. I even made it smaller (although no one could have really seen it it is was

 

Hi edmundTHEcat,

 

We would like to apologize for the inconvenience. It should be okay now. Just make sure the image you are uploading is really 50pixels and the size limit is only up to 1KB. Thank you for your participation in the forum. Enjoy your stay!

 

-AAC Support Team

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