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problem at work was I wrong?
August 27, 2001
8:30 am
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sue2001
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August 27, 2001
8:35 am
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Windslasher
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Hi, can we know a brief story about as to lighten ur load if possible.

Regards

August 27, 2001
9:04 am
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sue2001
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sorry I hit the wrong button...
I work in a nursing home. We have a wide range of people that work there from sesoned nurses to new ones just out of school to some that are still in school. Just recently the company hired a student to work prn. She is a bit different, bold or should I say forward with her style of nursing.. I am not saying that she is wrong I have been in this field for 12 years and I have never met any one quite like her... So any way yesturday we had a sitution where she said something very stupid to a couple of family members of a resident that is in the very last stage of his disease. For a minute there we thought he was gone... and this employee which had nothing to do with that resident stopped the family in the hall and asked what was wrong with him and what caused it the family was very nice to her and answered her questions but then the employee said well if he had done this or that when he was younger he might not be like this today..
I stopped the conversation then and changed the subject... I know what she did is first of all against our policy of talking about cases where any one that is not a part of it can here it... Confidentiality..... any way I discussed what I had heard with some one that I trust to see what I should do about it...We agreed that yes something had to be done about it .... so I told the supervisor and she had the employee written up for that... well she was mad at me amd said that I lied that she didn't say that to them and even went one step father and wanted to go get the family members that she was talking to and ask them exactly what happened... NO they are in enough pain and stress they don't need any thing else to worry about... any way the employee that did all of this says that she is going to "challange" me and take me before the board what ever that means? And later she had said something about she had a suit about defamation of character? she said I defamed her name. and that she was going to take me to court for slander... I didn't do any thing wrong.. I didn't take what she said out of context I was there I heard the whole conversation. I know what happened...what would any one else have done? by the way later one of the family members asked that if she had done this or that when the patient was younger would he be here today in the nursing home.... The family member may or may not have feelings of guilt already but what the employee did was uncalled for in any way that she intended it.... sp that's it.... she doesn't have a case against me does she.... I backed up our policies? Sue

August 27, 2001
10:12 am
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geehovia
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August 27, 2001
11:20 am
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eve
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Hi sue, I think that you did the right thing. Many people (and your new colleague seems to be one of them) can't cope whith making a mistake. She propably knows that she did something that wasn't ok, she might even be afraid of the consequences of her actions, but she only looks for a way out so that she doesn't have to take the blame. I think that what you did was much more mature. You not only protected the family members, but your nursing home, too.
However, your management (or your team?) could perhaps try to find a way to talk about such things in a more non-confrontational way? Mistakes will always happen, one way or the other. You can just minimize the risk for damage resulting from mistakes. So I think that especially the new employees should be encouraged to learn from their mistakes and be shown a way to build an honest and open working atmosphere. This means that the new employee should be able to see her mistake, but maybe she can't look at it properly, because she is too frightened of the consequences, and therefore busy whith protecting herself. Perhaps your team could talk about such things in general: how to handle mistakes from yourself, from a coworker, from management. I guess when you chose a goal-oriented approach you will find that it doesn't matter so much who's right and who's wrong, but how you all together can do a great job for your patients.
Hope this helps.
Eve

August 27, 2001
5:42 pm
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Molly
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No, you did the right thing. Unfortunately there isn't an employee hand book for common sense. It was a very unappropriate thing to do, and you went through proper channels. What some employees never realize is the long term consequences. Things got so bad with one of our counselors that was a loose cannon, that we had to implement a rule to not speak with any one that was not on their caseload. Even if what she said is true, there is a time and place for everything, but not then. I wouldn't worry about any law suit, and if she continues to harrase you, then go back to the supervisor, you can sue for harrasement, for doing the right things, I know that is not the style of doing things, but guess what that is what the world is comming to .

August 28, 2001
12:09 am
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counslr336
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What you did was in the best interest of the patient. I do not see any defamation of character or slander in what you did. She has a lot to prove ,and it will be your word against hers. What you did was to protect the patients confidentiality and your work ethics. She was completly out of line, and if the patients family members are informed taht she was wrong in telling them what she did , they have a stronger case against her then she does against you. Keep your faith on your job ethics,you did the right thing.

August 28, 2001
7:30 am
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sue2001
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thank you all for the support I knew that what I did was the right thing. I would never consider a law suit against her unless she really becomes a big problem. I agree with eve on the fact of who is right and who is wrong, it doesn't matter the goal would be to make sure that we as employees would be conscience of what we say and where we say it. funny thing is though we just had a meeting not 1 week ago about that very subject i don't believe that employee was there for it... I haven't heard any thing else about it as I only work two days a week. so I believe that it will have all blown over by the time I get back.. thanks again
SUE

September 4, 2001
11:09 am
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sue2001
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the girl was at work again and she insisted that she could have the group that had that patient on it... of course the family said no and they have that right.. she still wanted to talk to the family... the family said they have nothing to say to her and they are mad .... she says that it was misinterpeted ... well then she should come to me and say what you thought I said and what I meant might be too different things ... any way I doubt she will ever do that ... she won't speak to me or any one that I talk to... a nurse on another floor said that it wasn't us. ( i kind of thought maybe we all picked on her a little to quick ... or what ever you know she doesn't fit into the click )
she said that at another place where they both worked she was banned from all but one floor,, for saying and doing stupid things..... so I don't feel so bad about it any more...I do like to treat people fairly weather they are "in" or not...

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