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I owe them nothing!
March 17, 2005
11:18 am
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Rasputin
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Hi All,

Several years ago, I was a member of book club. I used to purchase books from them annually, paying my invoice as soon as it arrives mostly by Credit Card, while keeping invoice on file as proof to myself and them that I paid in full.

Two years ago, I stopped purchasing from them and told them that I would like to cancel my membership.

I was surprised when I received an invoice from them telling me that I still owed them some money, without specifying which book/item it stood for.

I went through my file twice, and sorted out all the invoices & bills and found out that they had all been Paid in full. I called them (paid for the call), and asked to speak with accounts deptartment to which I was denied access; left message with one customer service officer that I went through all my bills, all was paid in full.

Ever since then, I have been receiving this ivoice reminding me of this due amount, which they increased lately cause I refused to pay.

Now my invoice has been referred to a Collection Agency.

I am a very honest person. I have never encountered a problem with unpaid money/invoices. I tried to close my account on the internet but to no avail.

I think it is unfair to pay for something I have not purchased. Yet, when I asked for proof for this purchased item, or speak with accounts officer, both were denied to me!

What should I do? Could they put in jeopardy if I persist to refuse pay this amount?
The amount is only $20.00 but it is a question of principle! If they will do such a thing with so many, they will make money dishonestly! I also believe it is unfair to pay for something I haven't purchased, and have no proof for even when I asked for it.

Thank you for any wise advice,

Rasputin

March 17, 2005
12:06 pm
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Refuse2GiveUp
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Rasputin-

I completely agree - it doesn't matter how much it was, because it's the principle of it that is the issue. They could do this to millions of people and most will probably just pay it away because it's a hassle to try to fight it. That is completely dishonest, makes me just as mad as those people who try to scam elderly people over the phone and mail.

I don't know what advice to give...is this an issue for the courts, or is there some kind of agency who deals with these kinds of issues. Props to you for keeping a record of all bills, invoices, conversations, and phone messages. You are sure to clear this up with all of that documentation.

I wish I could tell you who to go to with this. Try calling the police and see if they have any info on how to handle this type of "fraud." If the company is lying, then it IS fraud, which is a crime of course.

Also, after you do get a hold of proper help, make sure-make sure-make sure that your credit does not get mixed up over this issue. I hear it is very hard to correct a mistake on your credit report, but it must be done if this company takes it that far.

Good luck to you, and I would do the same as you.

March 17, 2005
12:59 pm
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Anonymous
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I would also talk to the better business bureau, they handle this type of fraud all the time! Double props to you for having your accounting straight!! (Working towards that myself)

magga

March 18, 2005
4:19 pm
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mamacinnamon
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Have you gotten tough with them and told them if they do not take this off your account within the next 30 days you will be turning this over to your attorney for collection of the amount due, along w/ your attorney fees, court costs, and any other fees compatible.

I have used this before and it has worked, but cannot say it will work every time.

Hope you can get this resolved. And yes it is the principle. But is it worth ruining your credit over for principle? Might want to think about it as a last resort.

March 18, 2005
5:53 pm
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Rasputin
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Thank you guys for your quick response and feedback. I will investigate more and get back to you later on.

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